things to know before your event
Party Checklist
- 🏰The bounce house is a large inflatable, please check the size before you order. You will need an area that is 4 feet larger than the unit on all sides.
- 💦The WET inflatable unit can be set up on any LEVEL area including WELL ESTABLISHED GRASS, CLEAN CEMENT or ASPHALT or SMALL DECORATIVE ROCK. (NO DIRT) Please specify correct surface type when ordering to prevent delays in setup or a cancelled order due to non approved surface.
- ☀️The DRY inflatable unit can be set up on any LEVEL area including WELL ESTABLISHED GRASS, CLEAN CEMENT / ASPHALT or PACKED FIELD DIRT / SMALL DECORATIVE ROCK. Please specify correct surface type when ordering to prevent delays in setup or a cancelled order due to non approved surface.
- 📞💬If in doubt Please call/text with any questions about approved surfaces, we are happy to assist or look at the setup area prior to the event.
- 🛠️Make sure a clear path of at least 3 feet is available for delivery of the inflatable. Some inflatables require a minimum 36" gate and clear path for setup.
- 🏡You will need to provide a level, open space with clearance from tree branches, utility and phone lines and other obstructions.
- 🐕If you have pets please clean the setup area.
- ⚡️A standard 110v 3 prong outlet within 50 feet is required for operation.
- ⏱️Please be present at time of delivery and pickup. If you request a redelivery for any reason a $40.00 charge will be added to your total.
- 🚰Please turn off all sprinklers.
- ⏱️Full day rentals provide a minimum of 6 hours between 9AM and 7PM. Delivery is 1-4 hours before your event and doesn't count toward the rental time. If event starts at 2 PM or later, an overnight rental is suggested or pickup will be at 7PM. Overnight rentals will be picked up the following day between 9AM-1PM. Weekend rentals are delivered Friday before 6PM and picked up Monday between 9AM-1PM.
- 🚚The driver requires a clear, relatively flat path of 3 feet (36 inches) wide to the setup area, free of obstructions and stairs. No stairs or steps can be along the pathway to the setup location without prior arrangements. If the only access to your setup area is over stairs, steps, or another obstacle, please alert us when placing your order. Failure to make arrangements for stairs, steps, or other obstacles prior to arrival may result in the driver's inability to safely deliver and setup the unit, resulting in a cancelled order. We can usually handle 1-2 standard steps but cannot deliver where there are full flights of stairs, more than 2 standard steps, an uneven pathway to the setup location, or steep inclines
