things to know before your event
Party Checklist
- The bounce house is a large inflatable, please check the size before you order. You will need an area that is 4 feet larger than the unit on all sides.
- The WET inflatable unit can be set up on any LEVEL area including WELL ESTABLISHED GRASS, CLEAN CEMENT or ASPHALT or SMALL DECORATIVE ROCK. ESTABLISHED GRASS is a FREE basic setup. Cement / Asphalt / Small Decorative Rock additional fee-$59 (NO DIRT / WEEDS / SLAG / LARGE ROCKS) The additional fee covers the anchoring system for all surface types listed above and any cleaning fees for non grass setup. Please specify correct surface type when ordering to prevent delays in setup or a cancelled order due to non approved surface.
- The DRY inflatable unit can be set up on any LEVEL area including WELL ESTABLISHED GRASS, CLEAN CEMENT / ASPHALT or PACKED FIELD DIRT / SMALL DECORATIVE ROCK. ESTABLISHED GRASS is a FREE basic setup. Cement / asphalt / packed field dirt / small decorative rock additional fee-$59 (NO SLAG DIRT MIX / GRAVEL DIRT MIX) Please specify correct surface type when ordering to prevent delays in setup or a cancelled order due to non approved surface.
- If in doubt Please call/text with any questions about approved surfaces, we are happy to assist or look at the setup area prior to the event.
- Make sure a clear path of at least 3 feet is available for delivery of the inflatable. Some inflatables require a minimum 36" gate and clear path for setup.
- You will need to provide a level, open space with clearance from tree branches, utility and phone lines and other obstructions.
- If you have pets please clean the setup area.
- We will not setup the inflatable within 4 feet of electrical or telephone wires. We will not allow any utility lines or tree branches to touch the inflatable.
- A standard 110v 3 prong outlet within 50 feet is required for operation.
- Please be present at time of delivery and pickup. If you request a redelivery for any reason a $40.00 charge will be added to your total.
- Please turn off all sprinklers.
- If the delivery schedule is busy we may ask to deliver the day before at no extra charge. Due to the delivery schedule on your day, you can receive extra time at no additional charge (especially for water inflatable rentals because they take longer to setup/take down). Your rental will begin and end at your requested time, regardless of how early our crew sets up or how late they take the unit down. Ultimately, you are guaranteed the minimum number of (5) hours (weather permitting), any extra time due to early setup and later pickup (busy schedule) is extra bonus time.
- All prices on our website include a minimum of 5 hours between 9AM-7:00 PM. If your event time starts at 3:00 PM or later we suggest an overnight rental to ensure a full 5 hours. If you choose not to pay for overnight or weekend rental the inflatable will be picked up at 7:00 PM or shortly thereafter.
- Our drivers use a heavy-duty dolly to move the inflatables from the truck to the setup area and back. The inflatables weigh between 250-500 lbs. when dry and are rolled up to stand between 5-6 feet tall. This means the inflatables CANNOT be lifted over obstacles of any kind. The driver requires a clear 3-foot (36") relatively flat path to the setup area, free of obstructions and stairs. No stairs or steps can be along the pathway to the set-up location without prior arrangements. If the only access to your setup area is over stairs/steps or another obstacle, please alert us when placing your order. Failure to make arrangements for stairs/steps or other obstacles prior to arrival may result in the driver's inability to safely deliver and setup the unit and a cancelled order. We can usually handle 1-2 standard steps but cannot deliver where there are full flights of stairs with more than 2 standard steps or an uneven surface way to the setup location or steep inclines.